How to Start New Chat in Chat9Fi 925worksuite ERP 0 0

Last updated on Apr 13, 2026 06:29 AM in 925Worksuite ERP » Chat9Fi
Posted ByBolaji


Overview

This guide explains how to start a new chat in Chat9Fi. This allows users to initiate fresh conversations for queries, tasks, or interactions within or outside the system.


Steps

  1. Go to Chat9Fi
  2. Select an option to allow the system to know where to pull resources from
  3. Click on the " Ask anything… input field
  4. Click on Your chats (optional – to view previous chats)
  5. Click on New Chat

Expected Result

 A new chat session will be created, allowing you to start a fresh conversation.


Common Errors

  • Not clicking New Chat before typing
  • Confusion between existing chats and new chat
  • Page not loading properly due to network issues
  • Clicking inside the old chat instead of creating a new one

FAQs 

1. How do I start a new chat in Chat9Fi?
Go to Chat9Fi and click on New Chat.

2. Can I continue an old chat instead?
Yes, select from “Your chats” to continue previous conversations.

3. Why can’t I see the New Chat button?
Ensure the page is fully loaded or check your permissions.

4. Do I need to select an option before chatting?
Yes, to help the system know where to pull resources from.

5. Can I have multiple chats at once?
Yes, multiple chat sessions can exist simultaneously.

** The time is base on America/New_York timezone